CCloud service management system for computer shop ,Mobile shop and all Electronic Shop .Customers can track their service status on web and also get a SMS about status

1. A service management system (SMS) is an all-encompassing management system meant to bring together all aspects of organization management such as: (Planning,Strategies,Policies,Objectives,Documentation,Processes)

2. It is also the main resource for the design and development as well as the transition into a service-oriented organization that meets its business needs proficiently.

3.The scope of the service management system must be defined in terms of: (Location of the service,Customers,Customer location,Technology)